Terms, Conditions, & Privacy Policies

Customer Care & Returns

Customer Care

If you are in any way unsatisfied with your order, please reach out to Hello@MissingLinkArtistry.com with your concerns. Additionally, you can message through our Facebook or Instagram pages if the issue pertains more specifically to one of those platforms.

Depending on your issue (order, payment, etc), an autoresponse may be generated. Rest assured, we will be in touch personally shortly after.

Returns

For all orders placed online through the Missing Link Artistry website, these orders are fulfilled using the Printful print-on-demand service. Their return policy is linked here (link will open in a new window).

For all orders placed in-person (at pop-ups, fairs, etc), returns are valid within 14 days. We will cover return shipping costs.

Privacy & Safety

Information we collect:

  • User credentials (name, email or username, password, platform if signing in with Google or Facebook) when signing in as a member

  • Any communications from us that you reply to (newsletters, etc)

What we do with this information:

  • Confirmation of orders

  • Contact for marketing purposes

  • Analytics

COPPA:

We do not knowingly collect information from children under 13. If you are under 13, please do not provide any information to us.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Copyright & Ownership

Except for the retained rights described in the paragraph below, Client is granted full and unlimited reproduction rights to the Projects upon successful completion of all compensation terms and outstanding balances owed to Missing Link Artistry.

Missing Link Artistry retains the right to:

  • use work produced for the Client as part of its portfolio materials in both its online and offline portfolios;

  • add your firm to our client list; and

  • use your work in design competitions, publications, exhibitions, or other promotional purposes.

Missing Link Artistry shall at no time reproduce the Project for use in commercial means or for-profit use.

Any material or ideas prepared or submitted to you that you choose not to produce or for which you have not paid our invoices, within sixty (60) days of submission to you, will remain Missing Link Artistry property (regardless of whether the physical embodiment of creative work is in your possession in the form of copy, artwork, plates, recordings, films, tapes, etc).

 

The Client may not reproduce or otherwise use sign mock-ups, drafts, sketches, etc. created by designer during work on the Project but not included into the final version of the Project. Such artwork belongs sole to Missing Link Artistry who may use it at their own discretion.